Ringup helps your voice agent recognize regulars by phone number alone, so you can greet them by name, remember their usuals, and charge their saved card in seconds.
Drops into your existing agent, live in an afternoon
01 — The problem
Voice AI books the table, takes the order, files the claim. But every call starts from zero: the regular gets treated like a first-timer, reading out a 16-digit card number every time a payment comes up.
The agent takes the order instantly, but the caller is a stranger: no name, no saved card. They still drive over and stand at the register to pay, adding lines for diners and work for staff.
The agent greets the regular by name, confirms the usual, and charges their saved card on the call. The order is prepaid, labeled, and ready at pickup.
Deposits and no-show fees mean asking every guest to read a card to a bot, so most agents skip them and no-shows eat the night.
Recognized guests confirm the deposit in one sentence: “your Visa ending 5858?” First-timers tap a texted link. No digits spoken, every booking backed.
Identity by interrogation: name, date of birth, account number, then a card keyed digit-by-digit into the keypad, on every single call.
The phone number is the identity: carrier-verified, matched to the account, and the balance settled from a saved card in one sentence.
The hardest call in the book gets harder at the finish: the payer must dig out a card and read 16 digits before a promise-to-pay becomes money.
The moment they agree, it's done. The saved card is charged on the call, or a one-tap link lands by text while they're still on the line.
Every ticket opens with an interrogation (“name, email, order number?”) before the actual problem is even on the table.
identify returns who's calling before the first hello. Your agent opens with their history in hand, and if something's owed, it's one sentence to settle.
The counter quotes the part and holds it unpaid. Half the holds never show, and chasing cards by callback burns the counter's day.
Regulars are recognized on the first ring. The part is held and paid in the same breath, charged to the card on file.
02 — How it works
The first time someone pays, they're saved, keyed to the number they call from. Every call after, they're recognized instantly. Either way, paying takes seconds and never leaves the conversation.
While they're still on the call, a secure pay link lands in their messages. No app to download, no portal to log into.
One tap with a digital wallet, or add a card or bank account, saved with their consent, nothing read aloud, nothing typed.
The payment confirms on the call, and they're recognized instantly the next time they ring.
The moment they call, Ringup returns their name, saved card, and any context you've attached. Your agent greets them by name, not a form.
"Charge your card on file for $24?" "Yep." That spoken yes is the entire checkout.
The charge clears mid-conversation and the confirmation is read right back to them.
03 — Why Ringup
Internet wallets make returning users log in and route the money through their own processing. Ringup recognizes the caller on the call and settles on the processor your merchant already has.
Other solution
Made for the web, not the call
Our solution
Built for the phone call
04 — Settlement
Every charge settles directly on the merchant's existing processor. Ringup collects it without ever being a stop in the funds flow or a home for your card data.
Apple Pay, Google Pay, card, or bank account, in one tap on the call.
Identity check and a PCI Level 1 vault. Card data never touches your agent or servers.
Funds settle directly on the POS or processor they already use. No new account to switch to.
05 — Safe by construction
Letting an agent take payment only works if card data never touches you, and every charge has a verified human behind it.
Wallets and a PCI Level 1 vault hold the card. It never touches your agent or servers.
SIM-swap, port, and line checks confirm the number before a saved card is charged.
Every approval, the wallet tap or the spoken "yes", is recorded, timestamped, auditable.
Funds settle on the POS or processor you already use. We stay out of the money flow.
06 — FAQ
07 — Request a demo
Tell us what you're building and we'll get you a key. We're onboarding a handful of voice-AI teams now.